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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirements may relate to: | apprehension and powers of arrest Australian standards and quality assurance requirements counter-terrorism crowd control and control of persons under the influence of intoxicating substances force continuum, use of force guidelines general 'duty of care' responsibilities inspection of people and property, and search and seizure of goods licensing or certification requirements privacy and confidentiality relevant commonwealth, state and territory legislation, codes and national standards for: anti-discrimination cultural and ethnic diversity environmental issues equal employment opportunity industrial relations OHS relevant industry codes of practice telecommunications trespass and the removal of persons. |
Organisational requirements may relate to: | access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities OHS policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel storage and disposal of information. |
Relevant informationmay include: | applicable legislation and codes of practice communication and reporting channels manufacturers specifications operations manuals personnel schedules security operational plans terms of reference. |
Security systemsmay include: | acoustic sensors automatic entrance and exit devices closed circuit television electronic field detection systems fire alarms infra-red sensors intelligent building systems movement detectors other access control systems other intruder alarm systems weighbridge operation wide angle cameras. |
Preventative and breakdown maintenance arrangementsmay include: | alternative and backup systems and procedures emergency response plans preventative maintenance plans programmed maintenance. |
Communication channels and processesmay include: | direct line supervision paths established communication protocols formal communication pathways lateral supervision paths organisational communication networks verbal and non-verbal communication procedures eg pro-words, phonetic alphabet, call signs, coded messages, use of abbreviations, hand signals. |
Relevant personsmay include: | clients colleagues emergency services personnel field staff management. |
Riskrelates to: | the chance of something happening that will have an impact on objectives. |
Security risks may relate to: | biological hazards chemical spills client contact electrical faults explosives financial viability injury to personnel noise, light, heat, smoke persons carrying weapons persons causing a public nuisance persons demonstrating suspicious behaviour persons suffering from emotional or physical distress persons under the influence of intoxicating substances persons with criminal intent persons, vehicles and equipment in unsuitable locations property or people security systems suspicious packages or substances systems or process failures terrorism violence or physical threats. |
Assistancemay involve: | explaining or clarifying implementation of pre-determined countermeasures problem solving providing back-up support providing encouragement providing feedback to another team member undertaking extra tasks as necessary. |
Factorsmay include: | budget constraints competing work demands environmental factors (time, weather) resource and materials availability technology or equipment breakdowns unforeseen incidents workplace hazards, risks and controls. |
Responsesmay involve: | disciplinary action according to organisational requirements dispatching field support staff execution of standard operating procedures for the occurrence of particular events notifying emergency services notifying relevant personnel. |
Documentationmay include: | activity reports radio and telephone records records of conversation request for assistance forms request for resources forms running sheets situation reports task allocation sheets written or computer-based information. |